99 Spokes is thrilled to announce a new feature tailored specifically for bike shops. Simply create a free shop profile on 99spokes.com, and gain access to a customized version of the site, free of distractions and optimized to highlight the brands your shop carries.
Enhanced Customer Experience
There's a lot of information that your average customer isn't going to understand during a quick chat on the sales floor. Aspects like geometry, ride feel, and gearing range are best understood through visualizations and direct comparisons. 99 Spokes bike shop mode is specifically designed to fill in the gap between "just browsing" and "ready to purchase". Simply scan a QR code and send potential customers out the door with comprehensive information to ponder, research, and share with friends. Most importantly, your shop details are included, so they're sure to come back when ready to purchase.
Additionally, the platform acts as a digital showroom, enabling shops to compare bikes that aren't physically available in-store but can be ordered. This capability ensures that customers have access to a wider range of options and detailed insights, making the decision-making process more seamless.
Data Resource
The spec lookup function is another valuable tool, allowing staff to easily find original specifications for a customer's bike. This helps answer common questions on the spot, like identifying the right brake pads, enhancing the overall customer experience and satisfaction.
Streamlined Staff Training
99 Spokes also serves as an excellent training tool for new staff members. By managing a set of saved comparisons on your shop profile, you can help your staff understand which models are best to suggest when dealing with certain customer types. This leads to a more knowledgeable sales team and a higher level of customer service.
To get started for your shop visit https://99spokes.com/shops/about
About 99 Spokes
99 Spokes is a team of passionate cyclists and software developers dedicated to helping fellow enthusiasts navigate the complex world of bike buying. The platform is designed to provide comprehensive information and comparisons, making it easier for cyclists to find their next bike. By analyzing bike data and trends, 99 Spokes uses its expertise to assist cyclists in making informed decisions, ensuring they have the best possible information for selecting the right bike for them.
Beyond consumer services, 99 Spokes plays a crucial role as a data broker for the bike industry, facilitating competitive analysis for manufacturers and marketplaces by organizing the complex landscape of bike data in a useful and usable manner (e.g. Excel, API, cloud-based dashboard) – https://99spokes.com/data
