Do you listen to podcasts? Choices Constantly (every day) Yes, regularly (every week) Sometimes (a few times a month) Rarely (every month or so) Never, but I want to No, not my thing Leave this field blank Read more about Do you listen to podcasts?
Retailers, is your store haunted? Choices Yes, by the ghosts of disgruntled former mechanics Yes, every October when we are trying to get local media coverage Not sure, but I never stay after dark Yes, we need all the floor traffic we can get Yes, but the ghosts never buy anything No, we are not welcoming to ghosts and demons Leave this field blank Read more about Retailers, is your store haunted?
Retailers, do you pay your top mechanics a wage equivalent to ⅓ of your hourly labor rate? Choices Yes, that wage or above No, we pay less Leave this field blank Read more about Retailers, do you pay your top mechanics a wage equivalent to ⅓ of your hourly labor rate?
Retailers, what is your shop's hourly labor charge? Choices $40 or less $41-50 $51-60 $61-70 $71-80 $81-90 $91-100 $101+ Leave this field blank Read more about Retailers, what is your shop's hourly labor charge?
Retailers, have you seen any price increases yet due to tariffs? Choices Yes No Leave this field blank Read more about Retailers, have you seen any price increases yet due to tariffs?
Dealers, over the past year has your average selling price for mountain bikes … Choices Increased Decreased Remained flat We don't track that or we don't sell mountain bikes Leave this field blank Read more about Dealers, over the past year has your average selling price for mountain bikes …
Retailers, would your customers pay a premium for U.S.-made bikes? Choices Yes, they would pay at least a small premium No, my customers would opt for a less expensive imported bike I don't know Leave this field blank Read more about Retailers, would your customers pay a premium for U.S.-made bikes?
Retailer, have any of your suppliers raised prices due to increased tariffs? Choices Yes No, but they've warned us that price increases might be coming No, no one has mentioned it Leave this field blank Read more about Retailer, have any of your suppliers raised prices due to increased tariffs?
Retailers, do you charge customers for sales consultations? Choices Yes, we do that always Yes, we've done it occasionally We've considered it, but don't do it We've never heard of that or considered it Leave this field blank Read more about Retailers, do you charge customers for sales consultations?
Retailers: Is everyone that works at your shop trained to greet a customer properly? Or is that a task that is limited to the sales staff? Choices Everyone is trained on how to greet customers Only sales staff is trained No one is trained on greetings Leave this field blank Read more about Retailers: Is everyone that works at your shop trained to greet a customer properly? Or is that a task that is limited to the sales staff?