LAGUNA HILLS, Calif. (BRAIN) — The National Bicycle Dealers Association has released their rankings of America's Best Bike Shops for 2018.
For the sixth consecutive year, the NBDA has conducted a program that identifies and honors the most progressive bicycle stores in North America. This is quite an honor in the bicycle retailer market as shops continue to face fierce competition and tight profit margins. Brick and mortar stores across the country have lowered to less than 4,000 bike shops remaining today; compared to 6,259 in 2001. Out of that number, less than 200 were chosen to be named "America's Best."
Retailers filled out a detailed application and were evaluated by a mystery shopper to be considered. Points were awarded for customer support, knowledgeable staff, operational excellence, marketing excellence, community involvement, local bike advocacy, national bike advocacy, and the mystery shopper experience. Stores with enough points and above were awarded the title of "America's Best Bike Shop" for 2018.
Shops will be honored at an exclusive, VIP reception held during Interbike this week. The complete list of stores will be in the November issue of Bicycle Retailer and Industry News.
In addition to allowing shops to learn what areas they excel in or need to improve; the program is designed to help consumers find great stores in their areas that will provide the expertise and professionalism they need to get the most benefit from cycling.
