Bicycle Technical Support Representative in NYC at Priority Bicycles

Our fast-growing team is looking for someone with a passion for bicycles, riders, and excellent people skills.
Duties:
• Advanced troubleshooting directly with customers
• Assisting shops with repairs
• Preliminary warranty evaluation
• Support customer service team with troubleshooting and case escalation

Requirements
• Supportive attitude with customers seeking solutions
• Advanced bike mechanical/troubleshooting knowledge
• Strong computer skills

Pay range: $40,000.00 - $52,000.00 per year

This is an in-person role in TriBeCa NYC. Please send resume and cover letter