Los Gatos, Calif., – Beeline Connect announced today that it now offers new functionality for its Service Center map. The company adds value to Direct-to-Consumer (D2C) brands by giving the rider easily accessible information on where to get their bicycle serviced nationwide through the more than 1,200 bicycle retailers actively using the Beeline Connect platform. It is designed specifically for the D2C bicycle brands like Alchemy Bikes and Lectric eBikes who do not have existing dealer networks.
“It is a natural addition to Beeline Connect’s fulfillment program that Alchemy has been using for the past two years,” said Ryan Cannizzaro, Founder of Alchemy Bikes. “We have many existing customers who look to us when their bikes need service and the turnkey Service Center map is exactly the solution we needed.”
Retailers can request to be a Service Center for specific brands through the Beeline Connect dashboard using their free Bridge subscription. The bicycle brand can then approve or deny the Retailer’s request to be a servicer of their brand’s bicycles.
“Giving our existing and new customers an approved, local bike shop for service is key to delighting our riders,” added Levi Conlow Frehner, CEO and founder of Lectric eBikes.
The Service Center map complements Beeline Connect’s Fulfillment, Live Data, and Dealer Locator products. By connecting the brand’s online presence with an in-market professional mechanic, it not only provides security for new riders looking to buy a bicycle online, it answers the question for existing owners about where to service their bicycle. The Service Center map allows brands to display customized badging, brand-specific colors and fonts and six different map themes to choose from.
Beeline Connect has begun rolling out their Service Center maps to their existing brands. More information can be found at beelineconnect.com or by emailing subscriptions@beelineconnect.com.
About Beeline Connect
Beeline Connect benefits bicycle brands, and retailers by aligning their sales strategy and user experience of complementing their web presence with in-market support. Beeline Connect’s SaaS platform has facilitated more than 100,000 fulfillments and service appointments for riders buying bicycles, bicycle components or booking online appointments. Beeline Connect’s proprietary platform provides plug-and-play solutions and customized integrations for both bicycle retailers and bicycle brands.
