Los Gatos, Calif., (March 5th, 2020) - Beeline Connect, the leading SaaS service provider connecting riders to independent bicycle retailers and bicycle brands across the US, announced today that in collaboration with Bosch eBike Systems Americas, it will promote IBD locations that have completed the Bosch Dealer Certification Clinic with a badge displayed in the online service scheduling software.
"We want customers with Bosch powered eBikes to have an amazing ownership experience and that includes quality service at a certified dealer. Our focus on training and certifying dealers on Bosch eBike systems continues to be a key priority for us," said Claudia Wasko, Vice President and General Manager of Bosch eBike Systems Americas. "By working with Beeline Connect to help customers identify our Bosch eBike Certified dealers, this helps us accomplish our goals."
Beeline Connect's proprietary software platform makes it simple for bicycle retailers to offer their services to new customers through online service scheduling and fulfillment of online sales. Riders can schedule service appointments on the retailer's own-branded website as well as on www.BeelineConnect.com.
"Bosch has developed a fantastic training program, and we are excited to highlight and promote the retailers who have taken advantage of this certification," said Neil Macc, Beeline Connect's VP of Network Development. "From 2017 to 2018 the sales of electric bicycles have increased 72% and are purchased through a wide variety of channels. Allowing the riders to find and interact with certified retailers is critical to the bicycle industry retaining those riders as lifelong customers."
Independent bicycle dealers interested in a Bosch Dealer Certification Clinic can sign up for the Bosch City Tour by contacting service@bosch-ebike.us.
About Beeline Connect
Beeline was founded in 2013 and is now focused on Beeline Connect's software (SaaS) platform. It has facilitated more than 35,000 fulfillments and service appointments between bicycle brands, component brands, independent bicycle retailers, and riders who purchase from bicycle brands selling online. Beeline Connect's SaaS platform provides seamless, real-time service and fulfillment scheduling at all touchpoints of the customer journey, with simplified integrations into Shopify, SmartEtailing and other sophisticated interfaces, including APIs for proprietary real-time ERP systems.
